Frequently Asked Questions
Orders & Delivery
How long does delivery take?
Most orders are dispatched within 24 hours. Delivery typically takes 3-5 business days depending on your location.
Do you offer free shipping?
Yes. Orders over Rs. 999 ship free. Below that, standard shipping charges apply at checkout.
Can I track my order?
Once your order ships, you will receive tracking details by email.
Products & Quality
Are your tools genuine?
Yes. We source only from trusted manufacturers and inspect stock before dispatch.
Do you offer a warranty?
All Umang Sales tools are covered against manufacturing defects. If something arrives faulty, contact us and we will replace it.
How do I choose the right tool?
Reach out with details about your job and we will recommend the right option.
Returns & Refunds
What is your return policy?
Returns are accepted within 7 days of delivery on unused items in original packaging.
How do I start a return?
Contact us with your order number and we will guide you through it.
Business & Bulk Orders
Do you offer wholesale pricing?
Yes. We work with contractors, workshops, and businesses on bulk orders. Contact us for a custom quote.
Can I get a GST invoice?
Yes, GST invoices are available on request for business purchases.
Still Need Help?
Call us at +91 83470 96280 or email umangsales009@gmail.com.